Sprout Introduces Sidekick Central: AI Assistants Built for the Filipino Workplace

While AI use is growing in the Philippines, many local businesses still struggle to make the most of it. Employees are eager—Sprout’s State of AI 2025 Report shows that 65% already use AI tools—but most organizations lack proper systems to integrate these tools into day-to-day work. This gap often leads to fragmented workflows, wasted time, and burnout from repetitive tasks.

To solve this, Sprout Solutions launched Sidekick Central, a suite of intelligent AI assistants designed to help companies work smarter, not harder. Unlike generic AI platforms, Sprout’s Sidekicks are made for the local business environment. They plug into HR, payroll, and operations systems and provide role-specific support that fits how Filipino companies actually work.

Smarter, Integrated Support for Everyday Work

One of the main advantages of Sidekick Central is how it blends into existing systems. Companies using Sprout’s HR and payroll tools don’t need to overhaul anything—the AI assistants work right out of the box. Whether it’s guiding employees through company policies, speeding up payroll processing, or helping managers generate reports, the Sidekicks handle tedious tasks so teams can focus on higher-level goals.

According to Sprout CEO Patrick Gentry, this isn't just about adopting AI—it's about making it work in real, practical ways. “Sidekick Central is built to reduce blockers and give teams clarity. It’s not about replacing jobs, it’s about freeing people up for more meaningful work,” he said.

How Sidekick Central Helps Teams Perform Better

Sprout’s early data shows promising results across different business areas:

• HR: Routine questions from employees can drop by up to 60%, and policy clarifications are 45% faster. It also helps auto-generate HR documents and announcements.
• Payroll: Companies can save up to 40% of processing time, while reducing compliance issues by 90% through predictive alerts and proactive insights.
• Managers: Sidekick Central creates reports automatically, saving more than 15 hours a month, and provides instant workforce insights for smarter decisions.
• Employees: Staff get personalized info, 24/7 support, and reminders without having to wait on HR.

One client, Pepper Money Philippines, reported a significant drop in HR workload after using Concierge AI, one of the Sidekicks. “Our team can now focus on strategic work instead of basic inquiries,” shared Country Head Shakira Snowdown.

Addressing Security and Scalability

Sidekick Central is built on Microsoft Azure, meeting international standards such as ISO/IEC 27001, GDPR, HIPAA, and the Philippines’ own Data Privacy Act. It offers role-based controls, audit logs, and data protection features tailored for local enterprises.

Sprout also took care to make the AI experience safe and scalable. Because it pulls from a company’s own data and documents, the system gives context-aware responses, unlike many off-the-shelf AI apps employees often use on their own—often with security risks.

Ready to Use, No Setup Needed

Sprout clients already have access to Sidekick Central. Each account includes 300 monthly credits for Concierge AI, which answers HR, policy, and compliance questions using internal documents. Credits reset every month, and even casual messages don’t count against usage.

No technical setup is needed—users can activate it directly from their HR dashboard or by visiting https://sidekick.sprout.ph.

What’s Next for Sidekick Central?

Sprout isn’t stopping here. The company plans to roll out new Sidekicks tailored for finance, sales, and operations. It also aims to integrate with third-party systems so businesses can expand their workflows even further.

As Gentry puts it, “AI shouldn’t replace people—it should empower them. That’s the heart of what Sidekick Central is all about.”